M.V.

I professionally recommend customer service re-tooling focusing on courtesy and tacitness. I expect to be treated with courtesy when spoken to by all members of the dealership. We are a three generation family that has purchased vehicles from Brogan Cadillac since its tenure on lower Market Street, Paterson. That being said, Victor Santana is a stellar employee and a grand example of the Brogan spirit. Thank you Victor. I will be following-up with T J Ely Mercedes