F.M.K.

The whole staff at Brogan - sales people and service people - are friendly, courteous and extremely helpful whether sales or service. My sales person - Ron Rodriguez was patient, answered all questions, and on car delivery spent a lot of time explaining the various "new gadgets" on the XTS. Rich Horton and Doug Ferreira in service have also been very helpful servicing our previous 2004 Cadillac and answering questions regarding this new XTS. I am very pleased with Brogan Cadillac. 

P.P.

I find that all the employees are very helpful, with any issues a customer may experience. The service department is the best service department I have used. The sales staff knows the product. I have always received a prompt response. I find that the customer does come first. Thank you.

L.M.

Their staff is very professional, knowledgeable and eager to serve. The showroom and service area is upscale, modern and clean.

K.P.S.

As I said before, I can buy my Cadillac at any dealer and get a very similar deal. Brogan's service dept. sets them apart.When I got my car back it looked a lot better than when I brought it in!!!

A.D.

I have been a Brogan customer for years and find their service department to be outstanding. They strive for perfection and as far as I am concerned they reach and surpass it every time. I intend to continue to brag about the wonder service you provide. Thank you.

M.B.P.

I was going out of town and needed immediate service. I called at 1pm and I was accommodated within 15 minutes of my request, the repair was made and my vehicle returned before the end of the day. Thank you.

P.M.C.

Brogan has been a consistently reliable and reputable. We wouldn't use any other dealer. Our service consultant Victor is pleasant, conscientious and extremely capable.

G.I.T.

Prior to the introduction of the XTS, I advised my Sales Consultant, Paul Wurst, of my interest in the new model and he said he would call me as soon as it arrived at the dealership. He kept me informed of the anticipated delivery and after it arrived, I went to see it and took a test drive.When taking delivery of my new XTS, Paul was very helpful and continues to give me all the time and support I need in learning the features of my new car, not only in person, but also by telephone when I call him.Having dealt with Brogan Cadillac in the past, I can say from experience they have always been very helpful in resolving any issues.

T.C.

The entire experience, from the time I arrived at the dealership to the time I left was outstanding. Pleased with service provided by Brogan Cadillac.

S.G.

Brogan Cadillac makes you feel like your one of their family. They take your concerns and put them at ease. They are looking out for your best interest and your vehicle. I always look forward to going to Brogan because I know that I am in good hands and my car's interest is paramount.

C.P.

Excellent! Would refer anyone interested in buying/leasing a Cadillac, Rocky is Superb!

A.R.L.

Dennis Madigan was an excellent salesman! I would buy 50 cars from him.

Y.J.A.

Our salesman was very friendly and helpful without being pushy. We had a great experience dealing with him and the dealership. Thanks for helping us get our dream car! We will enjoy it for many years to come.

A.H.

Very helpful and friendly and appreciate the time taken to explain the car. Cliff was awesome to deal with!

J.T.G

Brogan Cadillac was great. The entire staff could not have been nicer and more helpful. My family and I were starting out on our vacation when the car overheated. I knew that Brogan was not far from where we were. Brogan had us back on the road in under 3 hours and saved our vacation. They even welcomed my dog. Bravo Brogan Caddy! I also got to see the gorgeous XTS. Cadillac ownership has its privileges. 

A.R.B.

From Rakesh the Sales Manager to Jack the Service Advisor and everyone in between, they make it a pleasant experience to visit Brogan Cadillac!

M.C.M.

This is my third Brogan purchase. This is an outstanding dealer and my sales and service representatives have been fantastic in every respect. Highly recommend the Brogan team. 

M.Z.

 Fantastic Service! We were on our way from Philly to Boston, my wife and I noticed our battery was overheating in North Jersey. Obviously far from home and from our destination, we were in a difficult situation. We found Brogan on the web and were lucky enough to reach Victor Santana. He told us to bring the car in. Long story short, we were on our way with a new battery and on the road again in three hours. Vic understood our plight and we made it to the start of the Red Sox game that evening. I have nothing but praise for him and the crew at Brogan.

A.S.B.

Brogan staff are very professional in thier sales and service departments. I am very please when dealing with Brogan's sales and service staff.

S.D.

I noticed the Check Engine light lit on my 2008 CTS when I started to my office in CT. I stopped by Brogan to see what could be the cause. Jack said have a seat in the lounge and he would check it out. With in  an hour he informed me it was an Emission control Value and he would have it repaired in a half hour and there would be no cost. The car was ready on time with it being washed to boot. I could have been on my way to the office but since everything went so well I played hooky and took the day off. Thanks Jack!

V.&E.J.

I have a Cadillac CTS. I brought in the car for an oil change. I was told that my tires needed rotating which I appreciated. The time that it took was short in comparison to other brands of cars I have owned. It was delivered with a wash which I again appreciated. I waited in a comfortable room which offered coffee, pastry, juice and water. I was able to drink coffee and look at a morning talk show. It was a great experience.

T.J.K.

Excellent service with Rakesh. I could not have asked for a better experience in leasing my new car.The dealership even went above their duty and got me a Brogan Cadillac golf shirt that I Iiked. That is superb client service !

J.F.M.

Very happy with how I am treated every time I go to Brogan. The service advisor Tony is a pleasure to deal with.

S.M.W.

Doug Ferreira is amongst the best service writers that I have ever had dealings with.

D.M.S.

Dennis was wonderful to work with. Everything went smoothly and we were very satisfied. 

R.P.B.

I WOULD DEFINITLEY RECOMMEND BROGAN CADILLAC TO ANYONEIN THE MARKET FOR A CADDY.

L.K.S.

I love my new Cadillac and am grateful to Rocky, my sales consultant, for going out of his way to get me the vehicle I wanted with all the options I wanted and the color.

V.G.

Brogan Cadillac, Rte 46 is the most professional dealership I have ever encountered and I have owned luxury cars for many years. I was so satisfied with my wife's CTS that when my current lease was up, I went to Brogan and leased the SRX. I am completely satisfied with the vehicle and everyone at Brogan from service to sales. Specifically, Manager Rocky, Sales Consultant Joe Zito and Service Techs Jack and Tony are the professionals that I have dealt with recently and in the past. All are superb professionals in their respective fields. I would recommend Brogan Cadillac highly.

M.H.

Brogan Cadillac service department is the best service department I have ever dealt with.

M.E.R.

My sales representative who also happens to be the sales Manager (Rakesh Mehrotra) is a super professional and extraordinary human being. Dealing with him was a total pleasure. Also, the XTS is the most amazing car I ever owned/leased and definitely the best Cadillac that has ever been produced. I am extremely satisfied with the car in every aspect. It is an awesome car!

A.G.

This is the 4th vehicle I have purchased from Rakesh , and as always it was a pleasure. I absolutely love my new SRX,it has all the interior space I needed , it handles great and it is easy on the eyes. 

C.K.

I have purchased all of my cars from Brogan since 1981. The sales and service department has always been professional, friendly and, well informed, and has maintained that reputation over the years.I would recommend Brogan to anyone.

L.T.

Rakesh Mehrotra made leasing my SRX the best car buying experience I've ever had. Paul Wurst did a fantastic job giving me an orientation of my vehicle when I picked it up.

R.P.S.

VERY PROFESSIONAL, VERY THOROUGH, VERY INFORMED, OFFERED ADDITIONAL INSIGHT, AND THOUGHTFUL AND KNOWLEDGEABLE.. THANK YOU RICHARD HORTON AND JACK. JOB AND SERVICE WELL DONE..

M.A.C.

I would recommend this dealership and the Cadillac CTS4 to everyone. I love the fact it uses regular gas.

D.J.B.

Great overall experience. Bought my car in Florida from another dealer, but since I brought it to NJ 2 years ago I always have it serviced at Brogan. They do a great job.

A.D.

Service at Brogan is a simple and quick process for the customer. I arrived and was out the door in a loaner in 10 min. When I arrived to pick up my car I was out the door within five min. I will most certainly return to this dealership for service next time.

J.F.C.

THIS WAS THE MOST ENJOYABLE AND PLEASANT EXPERIENCE I HAVE EVER HAD AT ANY DEALERSHIP. CLIFF BEEBE WAS THE MOST THOROUGH AND DETAIL ORIENTED SALES CONSULTANT I HAVE EVER WORKED WITH. I WOULD REFER FAMILY AND FRIENDS TO CLIFF AND BROGAN ANYTIME

A.G.

This is the fourth car I purchased from Rakish, and as always a pleasant experience.

A.M.L.

Richard Horton and Cliff Beebe are the most genuine and professional caring gentlemen that I have ever encountered in a dealership.

A.H.

Truly, I have never given an all "excellent" rating on any service provided me whether automotive or any other kind, but Brogan truly deserves it. I purchased my Escalade at a dealer in New York where I was living, but after visiting Brogan for a tune-up, I switched the care of my truck exclusively Brogan. I'm sure my next vehicle search will originate at Brogan Cadillac.

S.T.

Brogan has the BEST service I have encountered at ANY dealership by far. Special thanks to Vic Santana, my service advisor.

R.L.M.

A special complement to your sale consultant Mr.John Jones and your service advisor Mr. Victor Santana for their conscientious work and time they spend on me.

A.T.

Paul Wurst exceeded my expectations and made the transaction a pleasurable experience. I would recommend Paul to all my friends and my family.

G.P.

I recently moved to New Jersey and had heard that the service department at Brogan was highly rated as one of the best in the state. I must tell you so far I agree with that assessment as the service I received so far has been top notch. The service department at Brogan has always treated me with courteous, friendly and professional service. I always feel like I am getting personal attention and my car quality car care service. The service consultant is very helpful and answers my questions in a professional manner, Doug Ferreira is the service consultant that helps me when I come to Brogan. If I need something addressed he is there to see to it getting done. Great Job by Doug and all the staff at Brogan. Thanks!!

R.V.

John Jones our Brogan Sales Representative was terrific. He came in on his day off to accommodate our request for an extended test drive. He answered all of our questions and we felt he worked on our purchase with our best interest as his goal. He guided us through the paperwork and explained everything in the car before we left. This is the second Cadillac we have purchased and John was our sales person for both sales. I would not consider buying another car from anyone else but John or Brogan Cadillac.

A.T.

Paul Wurst was a true professional, knew the product extremely well and exceeded my expectations during the buying process.

W.R.R.

Excellent experience. Courteous, professional staff in all departments. Brogan dealership was the best dealership we have dealt with. Will definitely go back when it is time for a new Cadillac.

S.K.

Thank you for all your help and assistance with new car. Just love it! Again thanks. All that you do from the time I came in to check on the XTS was excellent and all the assistance you all gave me was outstanding. I would do business with you again if I decide to buy another Cadillac and recommend you to others.

A.D.

Amazing customer service! They have a wonderful team who goes above and beyond for the client! If anyone is looking for a Cadillac Dealership I recommend them!

G.W.P.

I have always been impressed and "completely satisfied" with all facets of service at Brogan. The Service consultants are very professional and courteous and take the time
 to ensue that I understand the services performed. They go above and beyond!!

K.L.G.

I had the most pleasant experience with Brogan in comparison to other dealers I have dealt with in the past ... John Jones was a true professional, a kind man, good listener and truly took time to help me choose the best car for me. Thank you!!

E.A.

Tony has always been exceptionally helpful, knowledgeable and efficient in handling all of my service request. The lounge is very comfortable and wait time flew by. I am impressed with Brogan!

R.H.

Our salesman, John Jones was probably the most qualified salesperson we have encountered also, he has the best personality.

H.S.C.

The manager Rakeash and sales person Joe were ultimate professionals in  all aspects of sales, customer relations and all the necessary details to complete and deliver the car to me. I had nothing to do but drive the car away. I recognize ultimate customer service as I am the Vice President of Customer Service an international company and understand that delivering quality service is not always easy. Please thank your team for an outstanding sales experience.

C.A.B.

Cliff Bebe was my salesmen. He was very nice, helpful and professional. He was so great in steering me in the right direction to be able to purchase a 2012. I am very happy & satisfied with Cliff and my new car.Thanks Carol Ann Biase

A.M.

Our consultant. Ron was very professional, knowledgeable & likable. His integrity is why we signed that day!

M.M.

Brogan is an impressive dealership. I was very impressed with there courtesy, honesty and professionalism and hope to have a long relationship with them in the future.

R.J.W.

Cliff Beebe, my sales consultant was very professional, truthful and courteous throughout the process and very thorough in his tutoring of all of the car's features. It was a total pleasure dealing with Cliff and the entire Brogan team. All were very friendly and my total experience was A++. Thanks to all and I am looking forward to the same service and treatment throughout my lease term.Regards,

G.L.

Just want to thank them for making my experience with service great at Brogan Cadillac.

M.J.S.

Brogan is very good. I love my DTS although because of Rocky I am thinking about the XTS. 

B.C.

My salesman, Paul Wurtz, treated me very nice and I enjoyed working with him. He was very helpful.

R.R.

They are a one in a zillion, first class, operation. They make me feel like I am part of their family, not just in a business sense, but in all ways.

G.W.M.

Tony is a outstanding customer service representative. I will continue to purchase and use Services Center.

B.A.S.

Brogan was absolutely fantastic. Jim Bobowicz is a great salesperson. He listened to our requests and provided us with the exact car we wanted at a fantastic price. I could not be more satisfied with our lease and will definitely be coming back again. Thank you so much to Jim and the rest of the team at Brogan Cadillac. 

J.W.

Dear Mr. Horton,

Just wanted to let you know what a pleasure it is to work with Vic Santana. I have been coming to Brogan for more then 10 years and I have to say that my experience with Vic has always been excellent. He is the reason I come back to Brogan. I know people always let you know when they are not happy so I just wanted to let you know how pleased I am working with Vic. Please pass this message on to him and keep up the good work.

Regards,

Jackie Wrobel

C.A.S.

The assistance, knowledge and overall enthusiasm of Joe Zito in sales and  Rocky and how Jack in service treats us like we are his only customers  keeps us coming back. Due to that professionalism and courtesy, we now have 3 Brogan Cadillacs and are completely satisfied. we recommend Brogan to anyone who enjoys a beautiful smooth ride in a classy car. from sales to service, Brogan is the best. keep up the great work!

V.G.

Totally satisfied with Brogan in all areas....Service is beyond accommodating and professional.....I will continue to do business with Brogan.

C.A.K.

I have purchased all of my vehicles from Brogan Cadillac, back to when they were located in Clifton, NJ. As a return customer, I am completely satisfied with the professional and courteous manner of the dealership and service dept. Ron Rodriguez, our salesman, is extremely well informed and polite -- he is an asset to Brogan. My husband owns a 2008 STS and he has already made an appt. with Doug, in the service dept., even though he purchased his vehicle at a dealership that closed. We feel very comfortable dealing with Brogan. Thank you!

A.M.

My service consultant, Tony Idone, was courteous and efficient. He took my requests for service over the phone, and had them all organized when I brought my car in. He has been an important part of my 2008 Cadillac ownership.

B.E.

We originally made a HUGE mistake and took our car to Ramsey/Mahwah Cadillac for the same problem we took our car to Brogan for. The Mahwah Caddy svs. cntr. had our car for 2 weeks and never fixed it. I had the WORST service and experience at Mahwah Caddy. I called up the service manager at Brogan, told him of our horror story in dealing with the Mahwah Caddy svs. place. Brogan made sure we were treated AMAZINGLY! Tony the main guy I dealt with was wonderful. Our car had a mysterious problem and Brogan was not happy until it was fixed properly. I treated so kindly and with respect. My car is great and I honestly cannot wait to have to bring it back to Brogan! It was like going home to see family! They are a great group at Brogan and they should be commended for all of their hard work!

B.S.

Jim Bobowicz was extremely helpful putting this deal together. Altogether it was an amazing experience and I could not possibly be happier. Thank you to Jim and Brogan Cadillac for making this experience a great one.

S.K.

I believe Paul Wurts provided a very pleasant purchase process. Could not have been better.

D.C.

I take pride in my DTS and appreciate the care & service provided by Brogan Cadillac!

S.A.B.

To Whom this may concern:
I am writing an e-mail to Brogan Cadillac dealership in order to express my gratitude and appreciation for such a wonderful experience leasing a brand new 2012 Cadillac CTS. For the last several months I have been in the market for a new car and I have heard some strong recommendations from friends and family about Cadillac and its superior customer service. Jim Bobowicz has helped guide me through this whole process and he has made this transaction go very smooth. I picked up the car on Friday and I am still ranting and raving about Jim's excellent customer service, extremely accommodating personality and helpful attitude. I was very interested in the BMW 3 series until I met Jim Bobowicz and convinced me that a CTS is the route to go. We were able to communicate solely through e-mail which was very convenient. I just want to extend my thanks to Jim for a great job on helping chose a CTS. He has made car buying a whole new experience with excellent customer service. I believe Jim should be rewarded for such a great job and recognized as a top salesperson at Brogan. Again, thanks to Jim and Brogan Cadillac for a great experience. I will definitely spread the positive word about Jim and Brogan Cadillac.

Thanks!

- Steve Bellog

I.R.T.

Victor Santana~Service Consultant & Rakesh Mehrotra~Sales Manager both are very knowledgeable and thorough with their work. They are an outstanding credit to the Brogan Cadillac agency.

J.L.H.

Brogan Cadillac is a fine dealership that exemplifies the name Cadillac. Chett Livingston is my salesman who is excellent at knowing his craft, is courteous, charming & a person who I would purchase ten more Cadillacs from. I love my car, Thank you.

J.H.

Brogan's service is excellent. The entire staff is very professional. My service consultant Victor is always very courteous and always sees that my vehicle is completed in a timely manner.

G.R.

Having recently purchased my Cadillac at another dealership, which was a complete mistake, not only would I never purchase from any other dealership, I would only recommend Brogan.

P.B.P

Tony is the best Customer Service Representative at Brogan Cadillac in last 22 years I know him! Mr. Brogan was right in giving him the job opportunity.

C.H.

Love the car and the buying process was great experience!

J.V.

Great dealership, great people, and most of all great buying experience. Would totally go back and also recommend Brogan to everyone.

I.J.

 I spoke to Ron Rodriguez today and the customer service there is excellent. I did not feel as if I was being hustled into buying, everyone did their best to make sure I was happy with my decision. I love the car, I will definitely recommend Brogan to anyone I know looking to buy a car, Thank you again Imani

D.N.

Mr. Chett Livingston and Mr. Rakesh Mehrotra provided superior service and I would recommend them and the dealership to friends and family.

R.S.

My treatment at Brogan continues to be first rate. My service advisor, Jack Dungan does a great job and always treats customers with great attentiveness and professionalism.

G.M.

Dear Administrator,

I want to congratulate you on your hiring Doug in the service department. He is such a polite young man and is always willing to go the extra mile to give outstanding customer service. I was a customer at Brogan years ago and now that I have a Cadillac, it is comforting knowing that Doug Ferreira is on the other side of the phone if I have a problem. I am very satisfied with my service.
Sincerely,
Gloria Marcantuono

T.S.

Good Morning Diana ,

It was a pleasure doing business with Brogan Cadillac your staff made my experience purchasing a vehicle very simple. I have already spoke to a couple of my friends who were very moved by the vehicle I purchased . When they are ready to purchase their  vehicle I can ensure you that you will be the first person I contact.

L.A.M.

John Jones was wonderful to work with. He made the process enjoyable & was very accommodating.

M.Z.

Jack Dungan in service is awesome. I know how stressful his job can be, but he never shows it when I am there. His attention to detail is great and he always offers tips and advice. He is an asset to your company.

C.S.

The Sales Staff, Joe Zito & the Manager, Rocky and the GM TJ Ely, are terrific to work with. Their way of doing business is why we have purchased three vehicles from Brogan Cadillac in the last three years and will continue to utilize their outstanding service department via our Service Advisor, Jack Dungan, who looks after all of our service needs.

T.P.L.

Our first time leasing a Cadillac we have always had Ford and Lincoln vehicles and it was very refreshing at how easy it was to deal with this dealership there was no pressure no gimmicks the price quoted over the Internet was what we got and most important no sitting thru hours of negotiations and being bombarded by managers trying to force you into higher payments like I have experienced in every vehicle I have ever leased or purchased.

M.C.

I LOVE my SRX...my husband tells people I've been seen to hug it. Sad, but true. The Brogan people have ALWAYS been amazingly polite, thorough and accommodating. We could not be more pleased Thank you!

M.D.

I have purchased over 40 vehicles in my lifetime and by far Bob Gamble was the Best and understanding salesperson I have ever dealt with.

J.C.

My recent purchase experience with Brogan Cadillac was handled in a thoroughly professional manner. I would recommend Brogan Cadillac to any of my friends looking to purchase a vehicle.

S.H.

Salesman was excellent. Did not waste my time. After shopping at other dealers only to walk out disgusted, we agreed on a deal and done in under one hour at Brogan Cadillac.

D.N.

Excellent service was provided by Mr. Chett Livingston and also from Mr. Rakesh Mehrotra. Being able to get answers to all of my questions without being hassled into buying was a plus and both gentlemen knew every detail about everything. I was very happy with the service that was provided. I am a very satisfied owner of a brand new 2012 CTS

M.F.G.

Brogan Cadillac is a dealership that i would recommend to family and friends, we did not have a sitter for the kids so we brought them to Brogan and they sat and watch T.V. while we sat down and look at cars with our salesmen . Was with Mercedes happy to be with Cadillac. Thanks again Michael Genovese

M.V.

I professionally recommend customer service re-tooling focusing on courtesy and tacitness. I expect to be treated with courtesy when spoken to by all members of the dealership. We are a three generation family that has purchased vehicles from Brogan Cadillac since its tenure on lower Market Street, Paterson. That being said, Victor Santana is a stellar employee and a grand example of the Brogan spirit. Thank you Victor. I will be following-up with T J Ely Mercedes

K.M.

SERVICE WAS OUTSTANDING, EVERYONE WENT OUT OF THEIR WAY TO HELP ME, I HAVE NEVER BEEN SO HAPPY WITH A AUTO TRANSACTION, I RECOMMEND EVERYONE I SPEAK TO , TO GO TO BROGAN CADILLAC THEY TREAT YOU AS IF THEY KNOW YOU ALL YOUR LIFE, I WANT TO ESPECIALLY THANK BOB GAMBLE,DAN FOSTER WHO HELPED ME SO MUCH IN THE OPERATION OF THE CAR, AND LAST BUT NOT LEAST MELISSA, ALL DID AN OUTSTANDING JOB, THANK YOU ALL KENNY MOLTA

W.H.W.

Customer service comes first at Brogan Cadillac.The reason I have been a Cadillac customer since 1971.

R.D.D.

I have dealt with many other car and truck dealers closer to my home and I would choose Brogan even if I had to drive farther. They really have their act together. They know how to treat people

W.M.

Everyone at Brogan works hard to meet my needs and make sure that any repairs or maintenance my vehicle needs is completed efficiently. Does all of the above with a smile and fitting into my very busy schedule. From buying to owning a Cadillac, Brogan makes the experience great.

R.D.

It's a great vehicle. You don't know what comfort is until you drive a CTS. Thank you for a great experience. One that I find quite unusual and easy from the old car acquisition days. I found that Dennis Madigan was extremely knowledgeable on the product line and answered all of our questions. He made the sale! Someone should communicate with Dennis he did a great job.

J.A.S.

I AM VERY HAPPY I DECIDED TO VISIT BROGAN CADILLAC TO PURCHASE MY CAR. I HIGHLY RECOMMEND BROGAN CADILLAC

V.A.L.

Completely satisfied with Brogan Cadillac, completely satisfied with my 2012 Cadillac CTS!

R.A.B.

Dear Greg,~~We wanted to say Thank You last time we say each other when we picked up our New 2012 Cadillac CTS-V COUPE last Thursday 3/29/12 at the dealership.~~We drove the car throughout the weekend and it was extremely enjoyable and needless to say very luxurious!~~Thank you for being very thorough and patient with all our questions and allowing up to make the right decision to choose the CTS-V COUPE. We totally love this car and look forward to satisfying travels in our future for the next few years. We appreciate all your outstanding professionalism and dedication to us and to the Cadillac brand. Anthony and I have been waiting for 3 years to get back behind the wheel of a New Cadillac CTS-V COUPE, and bringing us back to that familiar place again! And by the way, the color DIAMOND WHITE WITH THE SOLID BLACK RIMS looks simply...."HOT!" ~~The car is exceptional and a true pleasure to drive. We would like to personally thank you and your team at Brogan Cadillac of Totowa, NJ. We wish you and your family a Happy Easter and Passover Holiday! We look forward to seeing you again soon.~~Best Regards,~Robyn and Anthony Bulacan

P.R.

The service is always very professional from taking your requests to completing the work at Brogan Cadillac. From the salesmen to the mechanics you should be proud.

E.F.C.

I have to commend Jack who is my service rep .He has always been cor gel and has great people skills as I'm sure all your service reps do.I have to say it is a pleasure to be dealing with such a great organization like Brogan

V.H.A.

Purchased and service my vehicle at Brogan Cadillac. They provide excellent service.

P.B.

Rocky and Joe were professional,accommodating and knowledgable.

J.D.

Paul and the rest of the staff at Brogan were wonderful, My wife and I have purchased several new cars in the past and this was the most wonderful experience. I originally contacted Paul via, GM's Internet site and I wanted a specific vehicle (2012 CTS V6, rear wheel drive manual transmission) Paul Located the vehicle and the transaction was wonderful. Good Job GM, and also "Great Car", it's a hidden gem. I'm in the auto industry and if more people were aware of this vehicle I can't see them buying anything else.

C.W.R.

I love Brogan. I have a 2008 CTS that I service there regularly and the service is terrific. I am glad that I found Brogan!

B.A.E.

We love this dealership! It is our second time buying a Cadillac from them. Cliff Beebe is great to work with and that is one of the reasons why we returned to Brogan once again.

J.A.C.

The staff is great...my service advisor Jack Dungan has been there for me with my previous car and strongly influenced me staying with the Cadillac family - manager Rakesh Mehrotra, who I have known for years made things works after sticking with it as I started "looking" a year ago...and Dan Foster had the patience of a saint and took me through all the "workings" of the new car....  

M.S.K.

OUTSTANDING!!!

R.S.

They are very helpful and warm to their customers at Brogan Cadillac. To thank the service managers, and Mr. Richard Horton, for his thoughtfulness, and explanations of what had to be done on my automobile. His patience, and knowledge was very informative and quite thorough. A very professional service manager, quite cordial, and considerate. Brogan Cadillac have quite a great service team.

J.A.S.

My service consultant @ Brogan is Jack Dungan & he has always delivered outstanding customer service for both of our Cadillacs, which were both purchased @ Brogan. It was the terrific sales staff, Joe Zito, Rocky & the GM,TJ Ely, along with the most customer friendly service consultants, that brought us back to Brogan and will keep our entire family as customers.

A.Z.

Great place to do business. Sales and service staff very attentive and helpful. Very happy with my second Escalade and other vehicles purchased.

B.I.F.

My advisor Victor was Awesome! Very helpful & customer friendly.

D.D.

Very professional and knowledgeable, especially the service advisor Doug Ferriera. He was extremely helpful and offered his assistance in any way he could help.

J.M.

Tony my service advisor is a true professional. My service requests were done in a neat and quick manner and I couldn't ask for more.

P.T.F.

Thanks to Greg Milleman, this was one of the easiest and best car leases I have ever done. I have been leasing for the past 15 years!!

N.K.R.

I would recommend Brogan Cadillac and Jim Bobowicz a true professional. P.S. Love the Cadillac!

L.P.F.

This dealership is the most informative dealership we have dealt with. We are driving Cadillacs since 1985!

J.B.P.

I was very pleased with my experience with the dealer and sales dept. My family has been dealing with Brogan Cadillac for 20 years but this is my first experience with them and I was very pleased.

B.C.R.

Sales consultant was very helpfull and explained in detail the navigation, onstar, keyless features, bluetooth, seat controls, radio, traction control & stabil track magnetic ride suspension. I don't think he missed anything. Also helped me set in home and pair my phone.

J.C.

Jack Dungan was my service advisor. He is excellent and kept me updated through the entire repair process. Brogan also provided me with a loaner car.

D.M.

Jose Perez the service representative at Brogan is always a joy to work with. He's very attentive and keeps in constant contact during the process.

A.S.

The overall experience was, after all my years dealing with several dealerships six or so after all the vehicles purchased 12 probably, hands down Brogan Cadillac delivered just what I wanted. Thanks to Paul, Joe and the whole team.

L.D.

Tony Idone and the entire Brogan Service Team never fails me. From my family to yours; THANK YOU!

A.L.

Their service advisors are the best I ever dealt with!

A.L.L.

Doug Ferreira the service advisor was extremely professional thorough and courteous. As were all the advisor's behind the service desk!

A.J.S.

These guys are the best. Great customer service! Brogan Cadillac should be the model that GM uses to train every other dealership. I love these guys! My salesman, TJ Ely, was just the greatest.

F.J.P.

Paul at Brogan was very informative about the car we were very satisfied with the dealership and personnel made buying the car a pleasure, can't thank him enough.
Thanks, it made our holidays!

L.W.

My wife and myself want to send a special thanks for the exemplary work that your service advisor Mr. Doug Ferreira and service manager Richie Horton have provided numerous times. To stay competitive in the limousine industry is very challenging. The stress level can rise substantially when vehicles are not operating efficiently. However, coming to Brogan Cadillac has removed such concerns. Mr. Ferreira, heard my complaints and made it a point to keep me informed of the status of my vehicle(s). Mr. Horton has extended his professionalism to expedite the repair in a timely fashion. Thanks to the outstanding dedication and communication skills of these gentleman and the knowledge of your mechanic Joe, my vehicles maintenance down time has reduced significantly. Employees such as these are truly an asset to the work place. Keep up the good work.

M.A.B.

They are a 1st class dealership, My service rep Jack Dungan was very concerned about my problem and handled the matter very professionally.

R.M.R.

The whole staff at Brogan are friendly & courteous. True professionals.

J.A.

Brogan is an excellent dealership, would highly recommend. Would like to thank them for their service.

R.V.

Everyone at Brogan does a great job. The service is terrific; they explain everything and are there to help and answer questions. Jack and Vic are great; they are accommodating and make sure that they provide personalized service.

I.R.T.

There is no other caddy dealer that will ever come close to Brogan Cadillac. From Mr. Ely to Vic Santana, I have been coming here for many many years and have nothing but accolades to give to Brogan Cadillac.

S.G.

Vic Santana is one of the best service guys I have ever dealt with.

A.B.

Overall I am very happy with Brogan: before getting my 2011 CTS, I owned Mercedes and BMW and I must say that Brogan Cadillac is by far a better dealership, with better service, than any of the MB and BMW dealers that I dealt with in the past. Should my next car be a Cadillac(by the way, I quite like the XTS) I would definitely consider Brogan as my first choice dealer.

L.P.T.

Great experience. Jim Bobowicz, my sales consultant was terrific. The dealership is to be commended for it's service and competency. I would most certainly recommend Brogan to friends and family.

A.J.C.

You are very fortunate to have Brogan Cadillac of Totowa as a dealership. I am extremely satisfied with this work.

G.J.O.

Cliff at Brogan did a great job. He was honest, diligent, professional and courteous. Because of the way he conducted himself, I leased from Brogan.

B.J.F.

Excellence. Plain and simple!

W.G.M.

Purchased many vehicles in the past, 1st time at Brogan, the best experience with a dealership & salesperson I have had. (and the SRX is awesome!!!)

F.G.M.

Everything about the experience of leasing my Cadillac CTS was superior. The salesman Cliff Beebe was extremely helpful, as were everyone who assisted me. One of the reasons for returning to lease another Cadillac was the quality of everything offered to me. Thanks again, F.G.M.

B.F.



I recently leased a 2012 SRX from Brogan. This is my second deal with Brogan. I assure you it will Not be my last. The name Cadillac is synonymous with luxury, style and class. The name Brogan, in my opinion is synonymous with the above as well as excellent customer service, professional staff and a solid deal on any vehicle you have.  My sales person was Jim Bobowicz, whom I dealt with my first time at Brogan and intentionally sought on this purchase as well. He is professional, courteous and extremely knowledgeable about the Cadillac brand. He took the time to sit with me each time I made a purchase at Brogan and explain every single detail about the vehicle. Each time this was for well over an hour. My most recent purchase was a lease deal and although I do not know what kind of commission your sales associates make on a lease, I am sure it is nowhere near that of an actual new car purchase, yet Mr. Bobowicz treated me as if I was a cash buyer for the most expensive vehicle Brogan offers. I cannot express enough how much I appreciate being treated like a gentleman when I conduct such a major transaction. Although it may not seem like much to a person who sells cars on a regular basis, for someone who makes that purchase, it is a really big deal and comes with lots of nerves and butterflies in ones stomach. From myself and my family, thank you Brogan Cadillac and thank you Mr. Bobowicz. I will see you in three years when my lease is up to continue the experience. Thanks again.

A loyal customer,

B.F.



Patricia C.

Patricia recently visited Brogan Cadillac for a New 2011 Cadillac CTS.

T.C.

I have purchased or leased many cars in my lifetime and I have dealt with many car salesperson's but I have never been as satisfied as I was with Ron, the salesperson who closed the deal on this car.He was professional, knowledgeable and went more than the extra mile to accommodate my crazy schedule. This is probably the first time I have walked away being completely satisfied with the entire experience.

M.K.L.

I was very impressed with the appearance of this facility as well as treatment from employees. Very professional!

K.P.S.

Brogan Cadillac and Rocky did a great job in both pre and post sales area. I had an issue, not with Brogan but with Cadillac and they made sure it was followed up until I was satisified. This is my third car from this dealership and I will be back!

Joanne H.

Hi Rakesh,
Diana Golonek was great she responded promptly to my e-mails with answers to my questions and most importantly she did not apply pressure which can be annoying when one is contemplation such a purchase as a car. I'm still researching the car but if i need anything additional I will be sure to contact Diana.
Thank you for your help.

Joanne H.

Dorothy T.

Diana,
I just came from your dealership and dealt with Paul Wurst. He was most pleasant... and yes I am soon to be the owner of a beautiful CTS Coupe. I wasn't planning on spending as much time as I did but Rocky and Paul worked some numbers and we were able to come to an agreement. Rocky is working on obtaining my "Dream Car." So far I am very pleased with your dealership. Thank you so much for being patient with me. It has taken me a long time to come to terms with me deserving my dream car and I cannot wait to pick it up.

Dorothy T.

Anne Q.

Brogan Cadillac has an excellent service department. I am  very pleased with both the purchase of my car and more importantly the ongoing service. Thank you!

Mark M.

Everyone at Brogan is great! They're courteous, friendly and devoted to the customer. I highly recommend Brogan Cadillac to anyone. My sales consultant Cliff Beebe is terrific and Jack Dungan and the service team are superb!

Robert B.

I have had previous experience with my sales representative Dennis Madigan. His presentation and vehicle knowledge are excellent and above all he truly cares.

Susan M.

Would not even consider shopping at another Cadillac Dealer. Brogan is the best!

Patricia Y.

They took me right away without an appointment. Everyone was very pleasant and professional.

Susan M. & Ferdinand P.

Completely satisfied with all management, sales personnel, finance personnel and service personnel. Just can't say enough good things about Brogan Cadillac.

Richard S.

Knowledgeable, thoughtful, cooperative & great service department. Richard Horton and his fellow team mates were wonderful. Keep up the professional attitude.

Judith S.

They are a true pleasure to do business with!

Joseph B

The Service representatives were extremely professional and efficient.

Patricia E.

Thanks to the sales team at Brogan Cadillac for their efficient and friendly service. It makes buying a car a less stressful experience. I commend the team that provided me with the best service that I received at Brogan Cadillac.

Frank F.

Cliff and Diana were my sales representatives. They did an excellent job in locating this car. I was very happy!

Anthony C.

The CTS with a 6 speed manual transmission is the best kept secret!!

Salvatore C.

VERY HAPPY with everyone there From Paul Wurst (salesman) to Rocky (manager) I have had many new cars but the "prep work" on this black truck was the best I've ever seen.

Sal C.

Pamela P.

Brogan service was the best we ever experienced thanks to Jack and Rob!

Salvatore G.

I'm completely satisfied with what they did in service. It rained there's no more leaks. They gave me a loaner car I'm completely satisfied.

Richard S.

They offered us both quality, professionalism and thorough care. Staff, particularly Rich showed we were valued and not just another customer.

Brian H.

I was very impressed that the Technician/Mechanic that will be working on my car called to introduce himself.

Kenneth D.

Joe Zito is the BEST Salesman I've ever dealt with. Tom Ely and T.J. Ely take a personal interest with the customer which is very reassuring , that things will get done!

Jeannette M.

Brogan Cadillac is the best when it comes to service!!! Tony is the best service advisor!! Would not go any other Cadillac dealer!!!

David K.

I am writing this letter to commend you on your sales and service, and your level of commitment to please the customer. I recently purchased a 2004 Deville that you took in on trade, and within the first week I found the fuel gauge not working properly when my wife ran out of gas on Route 46. When I purchased the car Jim Bobowicz was my salesman, who I thought was very professional and not a pushy salesman. He gave me the information on the car needed and the time to test drive both local roads and Rt 46 to get a good feel for the car. Most car dealers only let you go for a short drive and push a quick sale. After the sale Jim gave me his card and told me to call anytime with any problems. Well I called him on a Sunday on his day off he pleasantly handled a repair at no cost to me the following day. In most of my experiences in the past salesman are quick to make a sale then you're on your own, but Jim not only took care of everything but called to make sure there were no problems a couple of days later. This is the type of service that makes people want to come back again and again, and I'm sure you will be seeing me in the future when I need a car again.

Thank you,

David K.

Susan M.

Their selection of vehicles is wonderful the showroom and service areas are outstanding and their entire staff at Brogan is both courteous and professional.

Anthony P.

Dear Mr T. J. Ely

            I would like to take this opportunity to compliment your service advisor Jack for exemplary service he had provided me. The caliber of people like Jack and his commitment to customer service is extremely important and is to be commended. His professionalism and ability exceeded my expectations.

            I have always purchased Cadillac's and will no doubt be using Brogan Cadillac in the future. I will have no hesitation in recommending Jack and your dealership to others.

            Thanks again to Jack, he is an outstanding employee.

Sincerely,

Anthony P.

Mr. & Mrs. Mario D.

Hi  Diana Golonek, we are very happy with our new vehicle.  This is our 5th cadillac Most of them purchased from Brogan first in Paterson than in Ridgewood and now at Totowa. Your salesman Angelo Maas was a great help to us.  He was very courteous, helpful and very accommodating  We are sure to refer Brogan to our friends and relatives. Thank you again   

Anthony S.

This was my 3rd CTS in 6 years. They did a great job and their Service Dept is Great also.

Ronald R.

Will definitely recommend Brogan Cadillac to friends and family! Chett was 1st class and solidified future business great job!

Joseph C.

The Best purchase experience of a new car that I've had in my life! Thank you Cliff and Brogan Cadillac.

Frank F.

 Hey Diana it was a pleasure meeting you and Cliff. I just want to thank you for getting me the car I envisioned. This was the first time I purchased a car over the Internet and phone and I was in and out of Brogan in one hour.  I will definitely recommend all my friends and family to you.

Robert S.

I am writing this brief letter to commend the service manager Rich Horton and service operations person Mary Ann for their efforts to assist me with a problem regarding the remote starter of my 2010 Cadillac SRX.

This problem was not due to a malfunction of the vehicle and when I call the service department many service people were busy with other customers. As a consequence Mary Ann connected me with Rich Horton. He listened to our problem and assured me that he would take care of it. I brought in my car and it was serviced at no expense to me.

It is because of these type of customer service that I have purchased two vehicles from Brogan Cadillac in the past four years.

Paul E.

It was a pleasant experience and Greg the salesman was a complete and knowledgeable gentleman.

Debra R.

I contacted Brogan Cadillac due to my electronic key to the car was not working. They immediately had a repair man come to my home with a new key which he programmed on the spot. I was completely satisfied with his performance.




We are proud to offer Cadillac Roadside assistance and will come to your location to assist you.

Patricia C.

I wouldn't buy a Cadillac anywhere else. I think this is my 3rd CTS from Brogan and they have always been professional, courteous, friendly and knowledgeable. Every member of the staff that I have dealt with has always been outstanding; even when they weren't my salesman or serviceman. I wish I could get this overall quality of service everywhere I go.

Jennifer G

Thank you for one of the most stress-free and Pleasant car leasing experiences.

Marc G.

This was my first service experience at Brogan and I was very pleased with every facet.

Regina R.

This is only my second experience with Brogan and I forgot how professional the service staff is to customers. I will only Service my car with Brogan the staff was great.

Daniel N.

Daniel recently visited our Service Department and stated the you guys are the best ever! Professional speedy gentlemen and Jack is the greatest.

Robin J

I have been having my Caddies serviced by Brogan from my 1983, 1999 and now my 2008. I have been very pleased with the service advisers that I had and the wonderful results of the repairs. The 2008 was purchased when i came in for a winter oil change and service. The sales associate made me an offer that I could not refuse and I'm glad. They don't make the Caddies that I am used to but this SRX is pretty good for a crossover all wheel drive auto.

Keith

Special finance department is special, I'm 2 years into chapter 13 bankruptcy with a low credit score. I walked into Brogan in Feb 2010 to try to get a used car. It took till July 2010 but the staff in special finance worked with me (and my attorney and trustee in Virginia) and finally we did it. I'd like to adopt all of them. Hey, they're committed to helping people like me they have a system in place and they made it happen. Sure I paid a premium. But I can refinance for a lower interest rate in 2 years when the bankruptcy is cleared. And they never stopped believing that it could happen. My thanks to Bob, John and Jennifer in special finance.

Sedetra J

 I must say at a down point in my life 3 People at Brogan made me feel like there is a brighter side. Jack, Jose and Tony. Thank you.

Our service department is not only committed to having each customer completely satisfied but ensure that each customer's day is a little brighter.

Michele D.

 My parents were customers of Brogan many years ago and I was pleased to see that they still maintain their Top Shelf Care of their customers.
Michele's family were long time customers and we strive to make Michele 100% Completely Satisfied to ensure that she herself is a long time customer.

Jim N.

Jim recently visited our service department and had the pleasure of working with Jose Perez. Jim was blown away our service department. He was very very impressed and found us to be better than BMW, Lexus and Mercedes. He stated that the entire staff is calm and welcoming and Jose is an amazing service advisor.

Jim was 100% Completely Satisfied and looks forward to his next visit to Brogan Cadillac.

Joseph A.

Joseph recently visited our service department  for a recall and routine maintenance and had the pleasure of working with Tony Idone, one of our Service Advisers. Joseph was Completely Satisfied with his experience here at Brogan Cadillac and with Tony and our Service Department here is what he had to say...

"Overall excellence, clean, courteous service people, comfortable, and very generously equipped service waiting area, very accommodating service hours and a great selection of vehicles for future consideration. My car was from Crown, but now, I'm a BROGAN GUY!"

Tony and Our service department strives to ensure that each customer is completely satisfied from the moment the customer enters our lot and each and every time the return just as Joseph was.

Anatol R.

To Whom it May Concern in Cadillac Division of General Motors;

A few days ago Brogan Cadillac invited me to come and receive services for two GM Recalls. After receiving these services I was asked to provide my opinion about these and other services I was receiving in the last three years as an owner of a 2007 CTS. I want to use this opportunity to express my deep gratitude to Brogan Cadillac for their excellent service.

I bought my first Cadillac 2007 CTS in Brogan Cadillac Dealership in 2007. Both my wife and I we like this car very much and consider this car as the best car we have owned. Since 2007 my car has been serviced by Brogan  Cadillac dealership during regular maintenance services, recalls, and brake changes.

I and my family had many cars including, Alfa Romeo, Peugeot, Acura, Honda, Chevrolet, Volkswagen, and Subaru. The Brogan Cadillac service is by far better than in any of the above mentioned dealerships.

What is so impressive is that Brogan Cadillac service is individualized:  I am dealing with only one Service Consultant- in my case it is Mr. Jack Dungan, - who knows my car, treats me as the best friend and who always advises the optimal service procedure. Each time I come for service he suggests to get a complimentary rental car if the treatment needs more than a couple hours.

All other people in dealership, who answer phone calls, receive my messages, delivering cars, or receiving payments are very polite, and industrious.

Even free coffee in the waiting room is hot, the rarest case in our country today! Even more: the complimentary donuts are fresh!!!

As a technical person who works for decades in development and production of special materials for the best automotive companies such as Volkswagen, BMW, Mercedes-Benz, Navistar. I am really proud that Cadillac, Our American company, produces such good cars as my CTS and provide the maintenance service on the highest level possible.

I hope that Cadillac GM Division will continue improving Cadillac cars and services and soon will be one if not THE best car company operating in the U.S.A.

Anatol R. Ph.D of Morris Plains

We are proud to say its our pleasure and our goal to ensure that each customer is 100% Completely satisfied as Anatol was. 

David H.

David recently visited our service department and stated that Brogan Cadillac was by far the best dealership that he has ever been to.

George B.

 I was so pleased with the professionalism of not only the entire dealership but with Jose Perez. I am very appreciative of what he has done for me. Both  my wife and I own Cadillac's and we would not think of going anywhere else for service. All of Brogan's employees are nice and very helpful. I would recommend Brogan to all of my friends and family.

Lauren B.

Cliff Beebe provided superior knowledge, expertise and courteous service. He made the car buying experience a wonderful one and I would highly recommend him for the outstanding level of service he provided. I hope he will still be working at Brogan when I purchase my next Cadillac.



Cliff is dedicated to taking the time to assist every customer and to pay attention to detail and customer needs. 100% Customer satisfaction is his main goal. Ensuring Customers are completely satisfied every time from the initial phone call or email until even after they are driving down the road in their new vehicle.

Lauren M.

They are an excellent dealership, and I would highly recommend them to my friends.

Alex B

My Sales Guys - Cliff Beebe and Dan Foster (Internet sales) - had been extremely professional, helpful, and knowledgeable throughout the entire process, from the initial e-mail approach to the post sale phase. The whole purchasing experience was a breeze: Financing and negotiation was honest, straight-forward and stress-free. Cliff spent a good hour and a half explaining all the features of the vehicle and even after i actually drove home, he called me on my cell to make sure that everything was OK. Even my friend, who accompanied me at the dealer for vehicle pick-up, was impressed by the level of service and attention to the customer. This is not only my first Cadillac, but also my very first American car: as a previous owner of Mercedes, BMW, Infiniti, and Volvo, I am extremely satisfied with the overall quality of the vehicle. My CTS 3.6 Premium is-by far- a much better ride than any of my previous vehicles. This car is a masterpiece, the perfect compromise between two worlds: on one hand I feel like I'm behind the wheel of the boldest, meanest, darth-vaderish batmobile, on the other I feel pampered in a cocoon that rides as smooth as velvet and as quiet as the gentlest breeze. A Dr Jekyll and Mr Hyde engine resides under hood: the output of the 304 horsepower's is always fulminous and spans from the quietest whisper to the meanest raging scream.

Loaded with all the most up-to-date comfort, media and entertainment accessories, this is the perfect companion for both my business and leisure trips. The staff at Brogan are absolutely the best: extremely professional, knowledgeable and genuinely attentive to my needs. Never before the experience of purchasing a new vehicle was so pleasurable, easy and stress-free.

Cliff Beebe and Dan Foster are committed to 100% Customer satisfaction. They strive to impress and wow every customer every time. Customer satisfaction is their main goal in the Internet Department.

John P.

Dear Brogan Cadillac,

On January 28, 2011, I needed my DTS towed into your dealership for an emergency repair. I also had an open date for an unrelated repair, but didn't set up an appointment.

Jack Dungan of the Service Department accommodated me from the first phone call to the towing drop-off. he did a superb job. He took fast work to the problem and managed to find time to get in the other repair that I needed.

His actions in this matter were highly professional, efficient, and courteous. In fact the entire Service Department Staff is top notch.

Thanks again,

John P

Jacks commitment to  customer satisfaction is evident in his daily performance. He will strive to ensure that all of our customer are 100%  Completely Satisfied.

D.H.

 "By far the Best Dealer I have been to"
D.H. of Weehawken

Margaret S.

Mr. Ely,

I would like to take this opportunity to share with you the exceptional service I received from Mr. Rakesh (Rocky) Mehrotra. I leased a new 2011 Escalade at the end of January. Mr Mehrotra is courteous, professional and extremely knowledgeable. It was an absolute pleasure to work with him on this transaction. I would not hesitate to recommend your dealership due to the outstanding service I received from Mr. Mehrotra. I look forward to meeting my future vehicle needs at Brogan Cadillac.

Best Regards
Margaret S.

Don L.

Dear Nicole,

I just wanted to say thank you for your professionalism and caring attitude in trying to help me with my car problem in New Jersey a few weeks ago. As you know I was very unhappy and frustrated with my 2009 STS and overall Cadillac attitude in helping me get home hours before a blizzard was going to hit our area. You did your best to represent Cadillac and Brogan Cadillac should be proud to have you representing their company. Thanks for the gas card and if i ever move to New Jersey, I will most certainly, because of you, do business with Brogan Cadillac.

Thanks Again

Don L of Roslyn NY

Just another example of striving for 100% Customer satisfaction. As our Customer Service Manager Nicole makes it top priority to ensure that our customers are completely satisfied and endure the most pleasant experience at Brogan Cadillac.

Joan P.

Hi Rakesh;

Just wanted to take this opportunity to thank you for the way you handled the recent sale of my new 2010 CTS.

As always, you were professional- courteous and extremely knowledgeable.

With thirty years of experience in the automobile industry and Clairmont and especially with Cadillac, I rely on your background and because over the last fifteen years you have never let me down. Having been a Clairmont client for many years, I purchased the car Brogan because of the way you handled all of my previous purchases.

Brogan Cadillac is lucky to have you selling for them and assisting their sales staff and Cadillac is fortunate to have you representing their products!!!

By the way, it was nice seeing Dan Foster again- he did a great job pointing out all the features on the car.

Good Luck at Brogan Cadillac.

Sincerely,
Joan P of Hackettstown.

Rakesh and Dan personally ensure that all customers are not only completely satisfied but are happy with their overall experience at Brogan Cadillac.

Mitch K.

To: Brogan Cadillac-Owner

I am writing this letter to let you know that I sincerely appreciate all the efforts of Rakesh Mehrotra regarding my recent lease of a Cadillac CTS from Brogan Cadillac. Rakesh was very helpful with not only the selection of the vehicle that was right for me but also working out all the details regarding the lease, which included monthly payments that I felt comfortable with. I was highly impressed with not only his ability but more importantly with his WILLINGNESS to understand the aspects of the lease that were most important to me.

One of the reasons I came to Brogan was because of my very favorable dealings with Rakesh while he was at Clairmont Auto Group located in Caldwell, New Jersey. He is, in my opinion, highly professional, knowledgeable, and listens to what the customer is looking for. I want to thank Brogan Cadillac and Rakesh for making my recent automobile search a highly pleasurable one.

With Best Regards,

Mitch K
Caldwell

In striving for 100% Customer satisfaction Rakesh pays attention to every detail and is attentive to customer needs. Rakesh recently won top 100 Salesperson in the country, placing 42nd.

Robert B

Dear Brogan Cadillac;

I would like to take the time to commend one of your service consultants. His name is Jack Dungan. Last week on Thursday December 30, 2010 I brought my Cadillac DTS to be Serviced. First and foremost Jack addressed my concerns as a true professional. I had warranty issues and he took care of business. He also set me at ease. I also appreciated the fact that I was given a rental in the interim.

Today I picked up my vehicle and the treatment and service that I received was outstanding. All of my concerns were addressed I personally want to have Jack recognized for doing an outstanding job. It's having an employee like him that makes a difference. Not only will i continue to have vehicles serviced at your place I will probably purchase my next Cadillac at your dealership and recommend to others.

Thank you once again for the outstanding service.

Sincerely
Robert B, Fairview

We are proud to say its our pleasure and our goal to ensure that each customer is 100% Completely satisfied as Robert was.