B.E.

We originally made a HUGE mistake and took our car to Ramsey/Mahwah Cadillac for the same problem we took our car to Brogan for. The Mahwah Caddy svs. cntr. had our car for 2 weeks and never fixed it. I had the WORST service and experience at Mahwah Caddy. I called up the service manager at Brogan, told him of our horror story in dealing with the Mahwah Caddy svs. place. Brogan made sure we were treated AMAZINGLY! Tony the main guy I dealt with was wonderful. Our car had a mysterious problem and Brogan was not happy until it was fixed properly. I treated so kindly and with respect. My car is great and I honestly cannot wait to have to bring it back to Brogan! It was like going home to see family! They are a great group at Brogan and they should be commended for all of their hard work!

B.S.

Jim Bobowicz was extremely helpful putting this deal together. Altogether it was an amazing experience and I could not possibly be happier. Thank you to Jim and Brogan Cadillac for making this experience a great one.

S.K.

I believe Paul Wurts provided a very pleasant purchase process. Could not have been better.

D.C.

I take pride in my DTS and appreciate the care & service provided by Brogan Cadillac!

S.A.B.

To Whom this may concern:
I am writing an e-mail to Brogan Cadillac dealership in order to express my gratitude and appreciation for such a wonderful experience leasing a brand new 2012 Cadillac CTS. For the last several months I have been in the market for a new car and I have heard some strong recommendations from friends and family about Cadillac and its superior customer service. Jim Bobowicz has helped guide me through this whole process and he has made this transaction go very smooth. I picked up the car on Friday and I am still ranting and raving about Jim's excellent customer service, extremely accommodating personality and helpful attitude. I was very interested in the BMW 3 series until I met Jim Bobowicz and convinced me that a CTS is the route to go. We were able to communicate solely through e-mail which was very convenient. I just want to extend my thanks to Jim for a great job on helping chose a CTS. He has made car buying a whole new experience with excellent customer service. I believe Jim should be rewarded for such a great job and recognized as a top salesperson at Brogan. Again, thanks to Jim and Brogan Cadillac for a great experience. I will definitely spread the positive word about Jim and Brogan Cadillac.

Thanks!

- Steve Bellog

I.R.T.

Victor Santana~Service Consultant & Rakesh Mehrotra~Sales Manager both are very knowledgeable and thorough with their work. They are an outstanding credit to the Brogan Cadillac agency.

J.L.H.

Brogan Cadillac is a fine dealership that exemplifies the name Cadillac. Chett Livingston is my salesman who is excellent at knowing his craft, is courteous, charming & a person who I would purchase ten more Cadillacs from. I love my car, Thank you.

J.H.

Brogan's service is excellent. The entire staff is very professional. My service consultant Victor is always very courteous and always sees that my vehicle is completed in a timely manner.

G.R.

Having recently purchased my Cadillac at another dealership, which was a complete mistake, not only would I never purchase from any other dealership, I would only recommend Brogan.

P.B.P

Tony is the best Customer Service Representative at Brogan Cadillac in last 22 years I know him! Mr. Brogan was right in giving him the job opportunity.

C.H.

Love the car and the buying process was great experience!

J.V.

Great dealership, great people, and most of all great buying experience. Would totally go back and also recommend Brogan to everyone.

I.J.

 I spoke to Ron Rodriguez today and the customer service there is excellent. I did not feel as if I was being hustled into buying, everyone did their best to make sure I was happy with my decision. I love the car, I will definitely recommend Brogan to anyone I know looking to buy a car, Thank you again Imani

D.N.

Mr. Chett Livingston and Mr. Rakesh Mehrotra provided superior service and I would recommend them and the dealership to friends and family.

R.S.

My treatment at Brogan continues to be first rate. My service advisor, Jack Dungan does a great job and always treats customers with great attentiveness and professionalism.

G.M.

Dear Administrator,

I want to congratulate you on your hiring Doug in the service department. He is such a polite young man and is always willing to go the extra mile to give outstanding customer service. I was a customer at Brogan years ago and now that I have a Cadillac, it is comforting knowing that Doug Ferreira is on the other side of the phone if I have a problem. I am very satisfied with my service.
Sincerely,
Gloria Marcantuono

T.S.

Good Morning Diana ,

It was a pleasure doing business with Brogan Cadillac your staff made my experience purchasing a vehicle very simple. I have already spoke to a couple of my friends who were very moved by the vehicle I purchased . When they are ready to purchase their  vehicle I can ensure you that you will be the first person I contact.

L.A.M.

John Jones was wonderful to work with. He made the process enjoyable & was very accommodating.

M.Z.

Jack Dungan in service is awesome. I know how stressful his job can be, but he never shows it when I am there. His attention to detail is great and he always offers tips and advice. He is an asset to your company.

C.S.

The Sales Staff, Joe Zito & the Manager, Rocky and the GM TJ Ely, are terrific to work with. Their way of doing business is why we have purchased three vehicles from Brogan Cadillac in the last three years and will continue to utilize their outstanding service department via our Service Advisor, Jack Dungan, who looks after all of our service needs.

T.P.L.

Our first time leasing a Cadillac we have always had Ford and Lincoln vehicles and it was very refreshing at how easy it was to deal with this dealership there was no pressure no gimmicks the price quoted over the Internet was what we got and most important no sitting thru hours of negotiations and being bombarded by managers trying to force you into higher payments like I have experienced in every vehicle I have ever leased or purchased.

M.C.

I LOVE my SRX...my husband tells people I've been seen to hug it. Sad, but true. The Brogan people have ALWAYS been amazingly polite, thorough and accommodating. We could not be more pleased Thank you!

M.D.

I have purchased over 40 vehicles in my lifetime and by far Bob Gamble was the Best and understanding salesperson I have ever dealt with.

J.C.

My recent purchase experience with Brogan Cadillac was handled in a thoroughly professional manner. I would recommend Brogan Cadillac to any of my friends looking to purchase a vehicle.

S.H.

Salesman was excellent. Did not waste my time. After shopping at other dealers only to walk out disgusted, we agreed on a deal and done in under one hour at Brogan Cadillac.

D.N.

Excellent service was provided by Mr. Chett Livingston and also from Mr. Rakesh Mehrotra. Being able to get answers to all of my questions without being hassled into buying was a plus and both gentlemen knew every detail about everything. I was very happy with the service that was provided. I am a very satisfied owner of a brand new 2012 CTS